Verishop Reviews

Poor traceability no accountability for shipping process and delivery times even with expedited 2- day shipping. Do not believe what their website tells you it is completely inaccurate and UPS confirmed that they did not ship 2-day.. it was shipped via ground. I ordered the package on a Monday, at ordering it stated it’s be delivered by Friday but now arriving the following Monday ... A FULL WEEK LATER from when I ordered with 2-day shipping. When I followed up with Verishop customer service they claimed it was shipped with 2-day however after an hour trying to contact a human that could help me at UPS (Verishop offered no assistance) and finally get a supervisor to assist we confirmed the package was NOT SHIPPED WITH 2-day as stated and there was no real option to intercept/reship and get it by the needed date. Shame on me for not reading these reviews sooner. I could’ve ordered direct via seller web site and cut out the middleman. Would never use Verishop again.

I received an item that wasn't the same as advertised. Please check your items thoroughly, take pictures of the item you ordered (to compare with what you get) keep your tags, any wrapping and box it came in. Although customer service was quick with resolution, their items are not inexpensive and the consumer should get what they ordered, it’s an inconvenience. I will not order here again.

Customer service is professional but lack any real tools to help shoppers. I ordered an item on a Friday, and by the following Tuesday, the order was still "processing". A quick chat with customer service revealed that they don't process orders on the weekend. And then it takes 2-3 business days to process before shipping. Meanwhile, plenty of smaller shops process orders 24/7 and offer 1-2 day shipping for free. Customer service couldn't cancel my order, so that's an added pain point of processing a return, if/when my order arrives. You're better off shopping elsewhere.

I love Verishop! They have the nicest selection of home items. I bought this beautiful wine opener that is black and gold. I get compliments on it all of the time. One time I had an issue with a broken item. I called customer service and they resolved my issue right away with an exchange. Super friendly and courteous!

Worst customer service ever! I never received my order. It has been more than a week and they haven’t done anything to resolve the issue and give me a refund. Seems like they like to hire rude and unprofessional people since shopping with Verishop has been a nightmare. I’ve had customer service reps closing the chat and ending calls without even apologizing for the situation.

I recently bought from Verishop while Christmas shopping and they were absolutely wonderful. My order arrived very quickly, which surprised me especially during the holidays as well as during a pandemic on top of that. They were the cheapest price for the item I was looking for, which was a bonus as well. My item was also wonderfully packaged. Based off this experience, I would definitely recommend shopping with them!

I've ordered from Verishop a few times now because I love their product selection and they have super quick shipping. However, I'm a full-on convert after dealing with their customer service at Christmas. I purchased some products for my husband as gifts, and the packaging arrived damaged. I messaged the customer service team with pictures, and without me having to do anything else, they sent me replacement products and told me to keep the damaged products as backups! I was so blown away with how straightforward and easy the whole process was.

I was looking for a simple summer dress to wear for my engagement party. I was unable to go shopping because of corona so I had to rely on online stores. I came across verishop and the prices threw me off a bit. I was worried if the quality would low and not upto the standard I'm expecting. However, they shipped it within two weeks and I have to tell you that it was the best choice I made. The dress was beautiful and I looked lovely